PRICING & POLICIES

Transparent pricing in Pakistani Rupees (PKR) and clear customer policies for on-site IT & TV technician visits and remote support.

Smart TV entertainment setup

BASIC PACKAGE

15,000 PKR
  • One Router Installation
  • Basic Router Configuration
  • Wi-Fi Setup & Optimization
  • On-Site Technician Visit
  • Network Connectivity Check
  • Speed Test & Performance Check
  • Up to 1 Hour Support
  • Installation Report
GET STARTED

STANDARD PACKAGE

45,000 PKR
  • Two Router Installation
  • Basic Router Configuration
  • Wi-Fi Setup & Optimization
  • On-Site Technician Visit
  • Network Connectivity Check
  • Speed Test & Performance Check
  • Up to 2 Hours Support
  • Installation Report
CHOOSE PLAN

PREMIUM PACKAGE

90,000 PKR
  • Four Router Installation
  • Basic Router Configuration
  • Wi-Fi Setup & Optimization
  • On-Site Technician Visit
  • Network Connectivity Check
  • Speed Test & Performance Check
  • Up to 3 Hours Support
  • Installation Report
GET PREMIUM
PROFESSIONAL TECHNICIANS
FAST & RELIABLE SERVICES
QUALITY GUARANTEE
CUSTOMER SUPPORT YOU CAN TRUST

PRIVACY POLICY

Your privacy is important to us. Kalyar Tech collects only the information necessary to provide our services, including your name, phone number, email address, and service location.

  • We use your information to deliver services, respond to inquiries, and improve customer support.
  • We do not sell, rent, or share your personal information with third parties except where required by law or to process a payment you requested (PayFast Pakistan).
  • All information is stored securely and protected.

REFUND POLICY

Customer satisfaction is our priority. Refund requests are reviewed individually and may be approved if:

  • A payment was made in error.
  • A duplicate payment was received.
  • The requested service could not be delivered.
  • Refunds are generally not available after a service has been successfully completed unless otherwise agreed in writing.
  • Approved refunds are processed within 7-14 business days using the original payment method.

CHARGEBACK POLICY

  • Before initiating a chargeback or payment dispute, customers are requested to contact Kalyar Tech Support.
  • Most payment-related concerns can be resolved quickly.
  • Fraudulent or unjustified chargebacks may result in suspension or termination of services while the matter is investigated.
  • Kalyar Tech maintains service records, invoices, and communication history to resolve disputes fairly and transparently.

TERMS & CONDITIONS

  • By using the Kalyar Tech website or services, you agree to these Terms & Conditions.
  • Customers must provide accurate information.
  • Prices may change without prior notice.
  • Service delivery times may vary depending on project requirements.
  • Kalyar Tech is not responsible for delays caused by internet providers, third-party vendors, or circumstances beyond our control.
  • Unauthorized copying or misuse of our website content, logo, or branding is prohibited.
  • All package prices on this website are shown in Pakistani Rupees (PKR). These Terms & Conditions are governed by the applicable laws of Pakistan.

RETURN POLICY

Kalyar Tech sells on-site and remote IT & TV services, not a catalogue of boxed goods sent by courier. There is nothing physical to “return” after labour has been completed.

  • You may cancel a booking before a technician is dispatched. Prepaid amounts for unused visits are handled under the Refund Policy.
  • Once on-site work or remote support for that visit has started, the service for that visit is treated as delivered.
  • If we supply a spare part or accessory as part of a job and it is unused, unopened and in original condition, contact us within 7 days. We will confirm whether it can be taken back, exchanged, or refunded. Fitted/installed parts are not returnable except for a confirmed supplier defect.
  • Third-party subscriptions (for example beIN, OSN or an ISP) are billed by those providers. We cannot reverse their charges.
  • To request a cancellation or return, WhatsApp or call +92 300 532 3619 or email info@kalyartech.ae with your order ID.

SHIPPING & SERVICE DELIVERY

This website is not an online shop that posts physical products. Packages listed in PKR are service bookings. Delivery means a technician visit at your address or remote support where the job allows.

  • We do not operate a courier for boxed retail goods and we do not issue parcel tracking numbers.
  • After payment we contact the mobile number given at checkout to confirm the visit window and location.
  • You must provide safe access to the premises and to the equipment we are asked to work on.
  • If a spare part must be sourced, it is brought by the technician on the visit unless we agree otherwise in writing.
  • Service area is confirmed at booking. Permanent business address: House number 348, Street 14, Gulberg City, Sargodha, Pakistan.

FREQUENTLY ASKED QUESTIONS

What currency are prices in?

All published package prices and checkout amounts are in Pakistani Rupees (PKR) via PayFast Pakistan.

How do I pay?

Choose a package, complete checkout, and pay on the PayFast hosted page (cards, wallets or RAAST as offered by the gateway).

Do you ship products by courier?

No. We deliver on-site technician visits and remote IT/TV support. See the Shipping & Service Delivery policy.

How do I reach customer service?

Call or WhatsApp +92 300 532 3619 or email info@kalyartech.ae.

What are your operational hours?

Phone and WhatsApp: 24/7. On-site visits: 9:00 AM – 9:00 PM Pakistan Time, daily. After-hours visits by arrangement.

Where is the business based?

KALYAR TECH SMC PVT LTD, House number 348, Street 14, Gulberg City, Sargodha, Pakistan.

OPERATIONAL HOURS & ADDRESS

  • Customer service (phone & WhatsApp): 24 hours a day, 7 days a week — +92 300 532 3619
  • Email: info@kalyartech.ae — we aim to reply within 24 hours
  • On-site technician visits: 9:00 AM – 9:00 PM Pakistan Standard Time (PKT), Monday–Sunday, subject to technician availability
  • After-hours / emergency visits: request by phone; accepted when a technician is available
  • Legal name: KALYAR TECH SMC PVT LTD
  • Permanent address: House number 348, Street 14, Gulberg City, Sargodha, Pakistan
  • Public holidays: remote support remains available; on-site slots may be limited.

HAVE QUESTIONS?
WE'RE HERE TO HELP!

Phone and WhatsApp support is 24/7. On-site visits are 9:00 AM – 9:00 PM (PKT). Permanent address: House number 348, Street 14, Gulberg City, Sargodha.

CONTACT US
WhatsApp +92 300 532 3619 Chat with us on WhatsApp
Call Us +92 300 532 3619 Mon - Sun (24/7)
Email Us info@kalyartech.ae We reply within 24 hours